Proactive Business Services is now BPAG Accountants. Same team, same Sydney office, and your old number still works. Call 1300 272 422 (national) or (02) 9948 5521 (Sydney office), or email mail@bpag.net.au.
| Before | Now | |
|---|---|---|
| Name | Proactive Business Services | BPAG Accountants |
| Office | Suite 4, Level 1, 131 Clarence Street, Sydney NSW 2000 | Same |
| Phone | (02) 9948 5521 | 1300 272 422, and (02) 9948 5521 still works |
| mail@bpag.net.au | ||
| Your accountant | The person you dealt with | The same person |
BPAG was formed when five like-minded firms, with shared values and skills that complement each other, decided to join forces: Proactive Business Services in Sydney, CP Partners and BPAG Epping in Melbourne, Palacc near Canberra, and PBS Accountants & Advisers in Adelaide. There are now four offices around the country standing behind the team you already deal with. If you've landed here from an old Proactive link, the short version is that there is nothing you need to do.
What changed when Proactive Business Services became BPAG?
Mergers usually mean clients get shuffled around. That is not what happened here. Here is the honest breakdown.
| What has not changed | What is new |
|---|---|
| The same person. The accountant who knows your business, your history and how you like things done still answers when you ring. | Specialists in-house. SMSF, business structuring, asset protection and fractional CFO work are handled within the firm. |
| The same phone number. (02) 9948 5521 still rings this office, and 1300 272 422 reaches every BPAG office. | A team behind your file. School holidays, BAS season, someone off sick: your work doesn't stop because one person is away. |
| The same office. Suite 4, Level 1, 131 Clarence Street. | Easier paperwork. Questions arrive by SMS or email, you reply from your phone, and you sign documents without creating an account. |
| Fixed pricing. You know the fee before we start. | Cover across Australia. Move interstate or open a second site and there's a BPAG office in Melbourne, the Canberra region and Adelaide. |
What does a proactive accountant for SMEs actually do?
A proactive accountant for SMEs looks at your numbers during the year, tells you about a tax or cash problem before it lands, and plans the year-end position before 30 June rather than reporting it afterwards. That is what the Proactive name stood for, and it is still how the Sydney team works under the BPAG name.
In practice, for a Sydney small or medium business, that looks like this:
| Reactive accountant | Proactive accountant (how we work) |
|---|---|
| Sees your books once a year, after 30 June | Books updated daily in Xero, reviewed through the year |
| Tells you what tax you owe | Models the tax before 30 June, while you can still act |
| BAS lodged on the due date, surprises included | BAS checked before lodgement, with movements explained |
| You find out about cash shortfalls from the bank | Cash flow reviewed and problems flagged early |
| Billed by the hour | Fixed weekly fee, agreed before we start |
If you are comparing quality business accountants in Sydney, ask any firm the same five questions: who will do my work, how often will you look at my books, when will I hear about my tax position, what does it cost, and what happens when my accountant is away. Our guide on how to choose an accountant sets out what good answers sound like, and our blog post on the seven signs you need a proactive accountant covers the warning signs.
Not sure whether you need monthly support or just a better year-end? Ask us and we'll say which.
Who does the Sydney office look after?
The Sydney office looks after business owners and families across the Sydney CBD, Surry Hills, Pyrmont, North Sydney, Parramatta, the Inner West, the Eastern Suburbs and the Northern Beaches. A lot of the work happens over email and video anyway, so being close by is a bonus rather than a requirement.
Our Sydney clients lean towards professional services, tech, hospitality and property: businesses where cash flow moves quickly and the tax position needs watching more than once a year. If that's you, our page for consultants and agencies goes into the detail for your industry.
Which services do Sydney clients use most?
Everything you had with Proactive, plus the work you used to go elsewhere for.
| If you need | What we do | Read more |
|---|---|---|
| Books kept up to date | Xero bookkeeping, reconciliations, bills, monthly reports you'll actually read | Accounting and bookkeeping |
| Compliance off your plate | Tax returns, BAS, payroll and ASIC for companies, trusts and individuals | Tax returns, BAS, payroll and ASIC |
| Less tax, legitimately | Planning before 30 June, not after | Tax strategy and planning |
| A senior finance person without the salary | Monthly CFO meeting, cash flow forecasting, benchmarking | Fractional CFO and advisory |
| Help with NSW payroll tax, land tax or duty | Registration, grouping, land tax assessments, duty on purchases | State taxes |
You can see what each fixed-fee package includes on our pricing page.
Which NSW taxes should Sydney businesses watch?
Federal tax gets the attention, but in Sydney the state taxes are often where the money goes. Here are the three that come up most, with the figures as published by Revenue NSW for 2026–27 (land tax is for the 2026 land tax year).
Payroll tax
NSW payroll tax is 5.45% of taxable wages above a tax-free threshold of $1,200,000 a year for 2026–27, according to Revenue NSW's thresholds and rates. Three things catch growing Sydney businesses out:
- Grouping. Related businesses (for example, companies with common owners) can be grouped and share a single threshold. Two businesses each under $1.2 million can still owe payroll tax together.
- It's not just salary. Super, some contractor payments, fringe benefits and certain allowances can count as wages.
- Interstate staff. If you also pay wages in another state, the NSW threshold is reduced by the share of your wages paid outside NSW.
Our guide to payroll tax by state explains how the rules differ across the country.
Land tax
NSW land tax is worked out on land you own at midnight on 31 December each year, excluding your home. For the 2026 land tax year the general threshold is $1,075,000, based on a three-year average land value. Above that, it is $100 plus 1.6% of the excess, rising to 2% above the premium threshold of $6,571,000 (Revenue NSW land tax thresholds and rates). Companies and trusts are treated differently from individuals, and related companies can be grouped, so the entity that holds an investment property matters.
Transfer (stamp) duty
Buying property, or a business with land, in NSW attracts transfer duty on a sliding scale. For 2026–27 the top general rate is $5.50 per $100 above $1,290,000, with a higher premium rate for residential property above $3,870,000 (Revenue NSW, how to calculate transfer duty). First home buyers may pay no duty on a home up to $800,000, with a concession up to $1,000,000. Foreign purchasers pay a surcharge on residential property.
Watch out: Moving property between your own entities (say, from you personally into a trust) is usually treated as a purchase for duty purposes. Get the duty and CGT costed before anything moves.
Our NSW duty and land tax agent works through the detailed rules, surcharges and concessions for a specific transaction, and your accountant checks the result against your facts before we advise you.
How does working with BPAG Sydney work day to day?
BPAG is an AI-native accounting firm: we work on one platform, Nagaris, where AI agents draft the routine work and a qualified accountant reviews and signs off everything. What that means for you in Sydney:
- Questions by text or email. You answer on your phone and send photos. No portal password.
- Sign on your phone. Engagements and documents, no account needed. One engagement covers your companies, trusts, SMSF and personal returns.
- ID checks without a trip in. Through your bank (ConnectID) or a photo ID and selfie.
- Nothing lost. Meetings and calls are written up and filed, and the whole team can see your file.
- Your data is stored in Australia. Client data is stored on AWS Sydney servers, and every action is timestamped.
You still have a named accountant, and you can still ring the office. The difference is that less of their time goes on chasing paperwork and more goes on your numbers.
"We have been working with Ray and the fantastic team at BPAG Accountants for several years, and it has truly been the best decision for our company… Their invaluable support has saved us a great deal of money and time." — Susan McKendry, Google review
How do I contact or visit the Sydney office?
You're welcome to come in. Call first on 1300 272 422 or (02) 9948 5521 so the right person is there when you arrive, and bring anything you want us to look at, or send it ahead so we've read it before you sit down. Many clients find a video call easier than a trip into the CBD, and that works just as well.
Find us
BPAG Sydney (formerly Proactive Business Services)
Suite 4, Level 1, 131 Clarence Street, Sydney NSW 2000
National: 1300 272 422
Office: (02) 9948 5521
Email: mail@bpag.net.au
Where are BPAG's other offices?
Four offices, one team. BPAG was formed when five like-minded firms joined forces, and each office kept its people and its phone number.
One national number reaches every office: 1300 272 422. Local numbers still work.
| Office | Formerly | Address | Phone |
|---|---|---|---|
| Melbourne (Bundoora) | CP Partners and BPAG Epping | Level 1, 19 Janefield Drive, Bundoora VIC 3083 | (03) 9408 6555 |
| Canberra region (Bungendore) | Palacc | Shop 2, 28 Malbon Street, Bungendore NSW 2621 | (02) 6164 2008 |
| Adelaide (Black Forest) | PBS Accountants & Advisers | 685 South Road, Black Forest SA 5035 | (08) 8351 0510 |
If your business crosses state lines, that helps: each office knows its own state's payroll tax, land tax and duty from day-to-day work.
Frequently asked questions
Is Proactive Business Services still operating?
Proactive Business Services is now BPAG Accountants. The team and the office at 131 Clarence Street are the same, and (02) 9948 5521 still rings the office, alongside the national number 1300 272 422. Five like-minded firms joined forces to form BPAG, and Proactive was one of them.
Is BPAG the same firm as Proactive Business Accountants?
Yes. If you searched for Proactive business accountants or Proactive accountants in Sydney, BPAG Accountants is that team under its new name. Your accountant, your files and your engagement carried across, so there is nothing to transfer.
Do I need to sign anything new because of the change of name?
Not straight away. Your work carries on as normal. When your engagement is next renewed you'll get one engagement covering your whole family group (companies, trusts, SMSFs and individuals), which you sign on your phone without creating an account.
Can the Sydney office help if my business is outside Sydney?
Yes. Most of our work happens over email, phone and video, and we work with clients Australia-wide. If your business also operates in Victoria, the ACT or South Australia, our other offices know those states' taxes first-hand.
What does it cost to use the Sydney office?
The same as any BPAG office. Our packages are fixed weekly fees: Compliance Essentials from $149, Business Insights from $249 and Fractional CFO from $499 (all plus GST). We tell you the price before we start.
Can I see an accountant on short notice?
Call 1300 272 422 or (02) 9948 5521 and we'll find the earliest time that works. For many questions a phone or video call the same week is quicker than coming in, and we'll suggest that if it suits you better.